After I shared my family's experience in trying to care for my 92-year-old grandmother in the pandemic, I wanted to know: How do we help older people feel safe and comfortable — and happy — in these times?

I asked because I worried that my grandma, whom I call Nanay, Tagalog for mother, was feeling lonely and isolated in the pandemic. So I asked three experts to share some advice on how to help. And I invited readers to share their tips, too.

Dozens of readers wrote in. One piece of advice I took to heart — don't think of older people as a "problem" you have to "solve."

Here are some of my favorites from the reader submissions. I can't wait to try them with Nanay!

1. Stay in touch

Keep older relatives in the loop. Share your joys, discuss your sorrows and ask their advice. Even if it is over the phone or by FaceTime it makes us feel connected and relevant. - Barbara Goodman

2. Organize virtual dinner and TV time

I am 74 years old and live alone yet every day I schedule virtual dinner meeting time with my remote family on Facebook Instant Messenger. After dinner we watch and share the same TV programs for one hour.

Ironically, the required COVID-19 physical distance from my family has resulted in a much closer and stronger emotional and spiritual bond. - Dennis

3. A good reminder

Stop treating older people like they are a problem to be solved! - Pat Gaydos

4. Figure out ways to connect them to their interests

My mom is 92 and her eyesight is affected by macular degeneration. Because of this condition, she cannot see well enough to read. I asked her if she would like to listen to recorded books and she said yes. I went to the public libraries and found fiction based on the Depression era (when she was a child) and checked them out for her. I also purchased a simple CD player and wrote (in large letters) directions so that she could start and pause the CD herself. My mom is enjoying the stories immensely! -Bernadette Potts

5. Send a weekly postcard

My brother sent a postcard to our Mom once a week, with a message that told her what he was doing, such as ... ate apple pie for dessert tonight ... or took the dog to the vet for his annual check up ... or saw this building today ... simple things like that. He did this for 60 years. Isn't that wonderful? - Lisa Simon

6. Use their skills

Let us know how we can help! We are old but not dead. We have lots of skills ... we can sew masks ... make lunches for emergency workers ... make family a meal. - Christine Gagnon

7. Go for a pleasant drive or walk

My wife is 75 with fairly advanced Parkinson's, requiring virtually 24-hour care by me. I'm 73. We are healthy and active, other than the challenges of her disease.

We're both pretty bored. Here are a couple of things we do: We go for car rides. The car is essentially an extension of the house's safety bubble. We go frequently for an hour or so. We also go on longer trips to the shore — about an hour away. We've found some places with great views of the ocean from the car. We bring a picnic lunch which is eaten in the car — sometimes followed by a brief snooze in a safe parking lot. We're lucky to live in a neighborhood where there are few cars. I push her in her wheelchair for walks — nice change of scenery for her and good exercise for me. We go late in the afternoon when it is cooler and there is still plenty of light. - Roger Bentley

8. Be patient

As a new caregiver for my father, I encountered a few situations that bothered me, such as my father asking the same question dozens of times. My advice: when he mentions or asks something for the umpteenth time, don't show exasperation. Treat it like you're an actor on a movie set. Your character is compassionate, patient, funny and doesn't get upset or excited. So, pretend each repeat is simply another take on the same scene for the movie. Try your best to give an Oscar-winning performance every time. - Bob Chance

9. Create a custom lesson plan

My sister had a brilliant idea and I will say it has made a significant improvement in our dad's happiness factor. My sister was a teacher and educator for many years and was skilled at developing challenging and fun lesson plans. So she used our family history information as core curriculum and built a lesson plan for four days a week for my dad, which he does via email.

A lesson plan example is, one arm of our family migrated to the U.S. in the 1800s via Tasmania, Australia and New Zealand. My sister sends an email about one of those relatives and ties that to a geographical lesson about where they lived at the time. The total lesson plan is on average an hour a day. If Dad is not up to doing the lesson, he can pass and then take it up another day.

As follow up, our caregiver or I can bring up the topic and initiate a conversation about the topic. My sister also uses it as a conversation topic for the daily call she makes to my dad. - Jeri Wait

Thank you to everyone who wrote in and shared your advice!

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