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Funding provided by:

How to Use the Disruptive Energy of a Pandemic to Thrive

In partnership with:
With support from: Lowell Institute
Date and time
Thursday, February 25, 2021

Dr. Neha Sangwan, physician, communication expert, and author sits down with BPL President David Leonard to talk about how to adapt work in the pandemic and leverage stress energy to make positive change. As the institutions, norms and rules that once held the fabric of our society together dissolve, the businesses that will thrive now are the ones that adjust most quickly to our new reality. One of the biggest predictors of success will be the quality of leadership in your organization. Dr. Sangwan addresses building trust within and across teams, learning to navigate and override strong emotions within the team, and how to help them pivot and innovate to meet the needs of our ever-changing world. Think of it as upgrading your human software to not only meet the challenges of a complex world, but also excel under pressure! The Kirstein Business Library & Innovation Center (KBLIC) invites media creators, innovators, job seekers, entrepreneurs, nonprofits, investors, coders, and makers to our new space. Business-minded individuals can enjoy an inviting and modern space with over 5,000 square feet of printed resources, flexible seating, innovative technology to conduct business research, and dedicated areas for collaborating on projects with colleagues or developing a new career skill. [**The Repairing America Initiative**](https://forum-network.org/series/boston-public-library-repairing-america/) is the Boston Public Library's pledge to focus its 2021 programming and services on bridging the gaps that divide America. By prioritizing economic recovery, civic engagement, COVID-19 recovery, racial equity, workforce development, and youth engagement, the BPL is working to help Americans rise above the challenges they face.

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Dr. Sangwan works with innovative companies such as Apple, Google and American Express and also partners with healthcare institutions and universities such as Kaiser Permanente, Harvard’s Brigham & Women’s Hospital, Stanford University, and University of Michigan. She has pioneered programs that improve metrics related to culture transformation, employee engagement, productivity, providerpatient communication and client satisfaction. She has shared her learnings on multiple TEDx stages and also as the author of Talk Rx: Five Steps to Honest Conversations that Create Connection, Health and Happiness.
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President of the Boston Public Library, leads the 170-year old institution, one of Boston’s great educational, cultural and civic treasures. David began working at the BPL in 2009, bringing a wealth of experience from the technology, management and consulting fields.
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